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Data invisible in Maxtor

\015 I brought a new Maxtor 500 GB external drive. I connected it to my pc. It was detected properly, then I transferred the data into the drive, then I disconnected the drive properly. After 2 days when I connected to the pc drive was detected properly, but when I opened my personal folders, I con't see any data in those folders. When I checked the disk size, It shows the disk usage size as it is. but the data is not there in the proper folders. Instead I found a change.log file. I have tried to understand the log file. but it was not opening with the proper. It is displaying the ascii values. \015\012\015\012Please provide me the solution to get back my data as it is\015\012\015\012Thanks in advance,\015\012\015

Answers :

Do you have Norton (Symantec) Go Back installed? Do you have any child protection software turned on? Either one of these will cause the effects that you're seeing. I have heard where customers have had either Mozy or Carbonite installed and there data was invisible when their drives were slaved to another. If any of these cases exist, those software will have to be uninstalled first and then take a look at the drive.
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