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I cannot find a driver for my Toshiba mass storage device.

\015 I have just bought a Toshiba (STORE alu) 1TB external hard drive. \015\012\015\012When I plug it into my usb port the "install wizard" begins and soon comes up with the message, "The software you are installing - "USB mass Storage Device" has not passed Windows logo testing to verify it's compatibility with Windows XP". It gives me the option to "Continue Anyway", which I select.\015\012\015\012After a short time another message pops up stating, "There is a problem installing this hardware "USB 3.5'' HDD". An error occurred during the installation of this device. The data is invalid."\015\012\015\012When I checked this hardware via the device manager it says, "No drivers are installed for this device." I have tried to seach for the appropriate drivers on the internet but to no avail.\015\012\015\012My PC is a Dell Dimension 3000 - Pentium 4 - with Windows XP (Home Edition) - Service Pack 3.\015\012\015\012Please can you offer any advice / help? \015\012\015\012Many thanks,\015\012\015\012Ian\015

Answers :

Go to BIOS and change the USB setting to full speed and save it and continue. I am sure it will work after that....sodeep
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