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Computer remains in sleep mode to conserve electricity

\015 We were having problems with our wireless service. The phone company told us to keep the computer monitor on. It was on for a week and then we tried to use the computer but we cannot get it out of sleep mode. It tells us to hit any key on the keyboard or use the mouse but this doesn't work either. I tried to hook up another monitor and another keyboard (I know the mouse is working but that didn't work either) We have a new Gateway but the internet and Aol isn't hooked-up to it. I got your name from AARP. We have children and parent computers. I have a laptop because I am disabled and cannot get to the others easily. Thank you 3000 dell dimension lexmark printer & scanner 19" flatscreen verizon wireless aol customer\015

Answers :

This is a known issue in Vista. Computers going into hibernation and then not waking up. I believe it was fixed with the Service Pack 1 distribution, but I'm not 100% certain.
I would recommend that you go into the power options from the control panel and disable hibernation. You can tell the computer to turn off the monitor and the hard drive after a period of time, but just don't leave hibernation enabled.
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