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When I try to shut down my HP Pavillion a1102n, it automatically restarts every time. I have to wait until it starts to come back up and then manually turn it off. I checked the Microsoft link suggested but it only had two causes, neither of which applies.

Answers :

If system restore is not working then follow the options :

1) Deeply scan of your system by the latest and updated antivirus.
2) Clean your registry by the s/w that will completely remove the invalid registry.
3) Update your motherboard driver.
4) Format your machine that will completely solve your problems.
5) Try to change or test another RAM .
Hi there,

try to do a sysmtem restor on the unit
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