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My DVD RRW is unable to read cds

\015 Ihave hl-dt-dt-dvdrrw gsa-h20l dvd rrw , unable to read/write a, please advise.\015

Answers :

Is it listed under mycomputer? can you see any yellow mark for your dvd drive under device manager? (go to control panel, click system, hardware, device manager, click plus sign before optical drive) check if the drive will explore hwats on your disk on SAFE MODE, if it doesnt, replac dvd drive,if its does, delete upper and lower filter by following this steps : click start, click run, type regedit, the registry editor will come up, follow tihis path :
\015\012
\015\012HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Class\\{4D36E965-E325-11CE-BFC1-08002BE10318} --- on the right side you will see upper or lower filter, delete both of which one can found on screen. restart the computer. you might also want to update firmware of your dvd drive.
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