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400GB Freecom external hard drive stops functioning itself.

\015 I have a 400GB external hard drive and its been working fine for a long long time since i've had it. Lately i've plugged the usb part into the usb 2.0 port it works then after a short while it stops functioning itself. Sometimes it says its malfunctioned in the lower right hand corner. But when i wait then connect it back up nothing is lost that is on the external.The only problem im having is that when i connect it up to my computer it really just stops working.And i dont know what i can do about this. If anyone can answer id appreciate it alot.\015

Answers :

I assume you are running windows operating system. You need to\015\012uninstall all your usb devices. Go to computer manager/device manager\015\012and select all USB devices and unistall them. Go to the start menu,\015\012click on run type compmgmt.msc. Find all your USB devices on the right\015\012side. Follow the instructions for each device to uninstall them by\015\012double clicking and then select uninstall. once you uninstall, click on\015\012the icon to scan for hardware changes located on the sub menu. Your\015\012operating system should recognize new hardware or reboot and the\015\012operating system should install them automatically again. After you reboot, logon do not connect the harddrive until you are logged in completely. The operating system should recognize a new device and install it automatically. I\015\012hope it helps.
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