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I ave a clx 3170 multifunction printer when i go to fax thru my pc i get a message faxsender.exe has stop workingProblem signature: Problem Event Name: APPCRASH Application Name: FaxSender.exe Application Version: 4.5.21.0 Application Timestamp: 4773aaf5 Fault Module Name: STPhonebook.dll Fault Module Version: 4.5.21.0 Fault Module Timestamp: 4773aa1b Exception Code: c0000005 Exception Offset: 0000104a OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 1033 Addition


Answers :

I am not sure what software your using to fax through the pc with or if it is software that came with the printer? I would try and uninstall the printer and the software, make sure your using the drivers and software that is correct for the version of windows you are using, double check on the MFG website. Then reinstall the printer and the software driver version to see if this corrects the problem. Hope this helps.
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