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I have a router allowing me to get on line on my Toshiba Windows vista laptop but I've lost connection to internet. Can you help me regain the connection?

Answers :

Greetings. first thing first try to reset the router by unplugging it from the wall for a few minutes. this will allow the dhcp to reset. if this does not work open a internet explorer browser and enter in the address bar. when the configuration utility for the router opens make sure the status is ready and or internet connection available.
\015\012Hope this fix ya and have a great day.
\015\012Please take the time to rate this solution.
Hi there, I'm Rob and I'd like you to try something. What we are going to do here is do a process of elimination. That will isolate your problem, then we'll better know how to deal with the issue.
\015\012Take a network cable, you can get one at any electronics store and they are not expensive. You only need one about 4 feet long. Now once you have that, we're going to bypass the wireless connection and I want you to plug in the network cable from your laptop directly to your modem. Then launch your web browser. It should get you to the web if you have a connection.
\015\012Then unplug the network cable from your modem and test your router. Leave one end in your laptop and plug the other to the router. Try it again with your web browser and see if you have a connection. If you do, then you know it is a wireless problem. Then we can troubleshoot that separately. Let me know if you need something clarified.
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