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When trying to upgrade to skype 4 inot only

\015 When trying to upgrade to skype 4 inot only lost my origional skype but also got the folling message.could not creat keyskypeskype contentshellnew verify that you have sufficiant access to that key or contact your local support personel.(Microsoft were of no use)abort retry ignorenone of these 3 options do anything so i am totally stuck and noy able to contact my young grand daughter in NZ please help.thanks.Regards Ray\015

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Nice to game :D
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