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I have a new wireless mouse model K72278CA and it was working wrielessly until I dropped it on the floor and one of the batteries fell out. It wasn't harmed otherwise. I put the battery back in and it looked like it was ready to go but when I clicked it to activate it, it wouldn't move the cursor. The only way it will move the cursor now is if I plug it in to the USB attachment. Do I have to reset something somehow?


Answers :

Each time you remove the batteries you need to reset the channel so the mouse and the device are on the same channel so they can communicate.
\015\012I hope this helped.
\015\012Good Luck.
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