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I have just installed Symantec AntiVirus and installed the updates ok, but when i come to scan the scan engine returned error 0x20000003 comes up any solutions Charmaine

Answers :

You need to unstall Norton before you do anything. Reboot your system and go to www.avast.com, download the FREE Home version and install allow the boot time scan and allow system to update. Once your system is clean you can go back to Norton, however you need to uninstall Avast first and then install Norton again.
\015\012I hope this help our virus issues.

Rhis error due to there is a resident virus or your system infexted by virus already. for the main time try to install other antivirus. you can get it here for free: http://free.avg.com/download-avg-anti-virus-free-edition

And then scan your system. You can remove the sysmantec if you like AVG or you can reinstall the symantec if there is no error in your system. remove either of the two antivirus to avoid conflict in the system.

may this help,

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