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My laptop crashed. I have extended warranty through Circuit City but they have problems. Can't reach anyone through any means. I have a recovery disk but my screen is blank (black) and when I put in the recovery disk, nothing happens. Help.

Answers :

Remove the battery for 4 hours and see if it resets.
\015\012The extended warranty should be through another company. look closely at the paperwork.
\015\012Does it have an indicator light?
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