Having problems with your Computer Utilities & Maintenance ?

Cannot get computer to reconagize printer the software disk is not loading


Answers :

Hello there:
\015\012first using your instruction manual
\015\012insert the disk and wait to see if it comes up this may take some time so be patient if it does not come up go to my computer and go to the d drive or what ever the letter is for your cd rom drive and see if it is there sometimes this will take a while so be patient if still nothing then go to start and select run and in the run type D:\\ setup.exe and than press enter dont forget i am using D as an example your cd rom drive may be different now if it finds the program run it from there if it still does not find the cd rom i would suggest trying to use the cd rom on a different computer to see if it reads the cd from there. ok, if it reads it from a nother computer your cd rom is not set right or is not working properly ok?
\015\012best regards michael
You can download the software from the companie's website. You should also download the latest drivers, then double-click on them to install them, restart computer and be good to go.
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