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Is ahead nero 6 I believe. wont read disc's now

\015 Is ahead nero 6 I believe. Original burner went out and company replaced it with nero. worked fine with windows me and then xp... then started having problems. Removed program and reinstalled didn't work... now I get it all the way up to where I can click burn and it says there is no disc there - when there is.I have tried other disc and always the same thing. HELP ME.... can't afford a new computercarol [email protected]\015

Answers :

The Nero burner has (or had) an incompatibility issue with xp, and I believe it was with Nero 5 or 6 that it first arose...It's possible you're experiencing repercussions from that. You're not alone.
\015\012But you say it did work fine for awhile with xp, right? And it will play cd's, right? Let's go through some options...
\015\012
    \015\012
  • First off, have you ever updated the drivers for the cd-rw device itself? Old firmware that was written for the early days of xp has most likely been updated with newer versions, in part to overcome precisely these sorts of problems. Try to work through the following tutorial and update your hardware drivers. Your system will run smoother as a result. Then try to burn a cd and see if it works.
  • \015\012
  • Have you tried burning using the xp burner in windows explorer to burn a cd? (Open explorer, select a file to write to cd, right click it and send to cd-rw drive, then write these files to disc. If that detects the disc, software is probably to blame.
  • \015\012
  • You could try a different brand of media. Some cd's are so cheap they barely meet the standards. But you say you've tried this.
  • \015\012
  • You might try blowing off the lens inside the cd drive with a puff of compressed air, or purchasing a cd/dvd cleaner disc and running it.
  • \015\012
  • You could visit Nero and upgrade to a newer version. You should be able to get a discount if you have a license for the Nero 6. At least make sure your version has all the updates that apply to it installed.
\015\012These steps will have ruled out most simple mechanical failures, and device conflicts. If they don't work, I'd suspect a software incompatibility is at the root of the problem...
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    \015\012
  • I would not normally recommend it, but you might try running a (****) cleaner utility like CCLeaner on your system. If you've had this system since ME you've accumulated some debris. Before doing so, make sure you back up all important files and make a backup of the registry. You can back up the registry using the Erunt tool, downloaded from here: http://www.aumha.org/freeware/freeware.php
  • \015\012
  • Then download CCleaner at this link: http://www.ccleaner.com/ and follow this website's instructions to run it: http://www.ccleanerdownload.org/piriforms-ccleaner-the-step-by-step-review-tutorial Initially, try running it without cleaning the registry, just cleaning your temp files, etc. After this scan, reboot your system & run a check of the burner to see if it works.
  • \015\012
  • If it's still not working, go to system restore and create a restore point, then run CCleaner with the registry entries selected, and when you're asked if you wish to backup the registry, do so by all means. Read through the lists as you go along, and uncheck anything you'd like to keep. (like certain cookies, passwords, etc.) You can always clear them away at a later time, but for the most part they'll be offered to you again when you revisit sites. Then choose fix selected issues, and check your way through, or fix all at once.
\015\012These steps should clear the decks a bit, so to speak, and may in and of themselves get your software working as it should. If you've followed these instructions and still have no success,
\015\012I would download IMGburn at http://www.imgburn.com/ and see if it will work instead of Nero.
\015\012If not, post back and I'll be happy to assist you further.
\015\012
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